Pathetic, Bad, Disgusting

<p>Good day</p> <p>Whilst I was employed through my employer I joined Discovery Health. Between my employer and myself a contribution of over R2000.00 per month were made to discovery health. I left my employer at the end of May 2016 and my contribution was paid up to the end of May 2016. My membership no ********** 50. I never depleated my savings as I hardly visited the doctor. Unfortunately I needed spectacles and a tooth broke for which I needed to get a crown. In both instances the optometrist and the dentist phoned discovery to make sure everything will be covered by discovery and also to make sure that funds are available. Both the optometrist and dentist got the go ahead. My problem is that my dentist bill was never paid and I now have to settle an account of R5000.00!!!!!! I am unemployed and my mother of 78 (a pensioner) is helping me totremely unfair survive as I cannot find another job. I know I had over R10000.00 in my savings account and cannot understand why I am left with an account like this. It is extremely unfair, and I would like this matter to be sorted a.s.a.p. I cpaid my contribution regularly and never exceeded my savings, how is it possible for discovery to take money and not pay??????? I demand someone from discovery phone me, please. I have reprted this matter previously and no one contacted me!!!!! This is DISGUSTING SERVICE!!!! </p>