LP
Leo P

1 reviews | Active since Mar 2009

31 Jan 2024, 07:41

Pathetic as always!

Over 10 days and waiting for claim refund that I had to pay because your systems had an error and couldn't process payment directly to Dr!

Now your so-called system reversal is showing the claim amount double and STILL NO REFUND as the amazing all powerful Discovery's system has rejected it again for the same system error!

I WANT MY REFUND NOW OR I AM GOING TO THE OMBUD!!!!!

0
Replies (2)
Discovery Health
Discovery Health's reply31 Jan 2024, 10:55
Official
Dear Leo

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply02 Feb 2024, 14:36
Official
Dear Leo

We have been in touch with you to answer your comments.
   
Regards 
Discovery Health Servicing Team