PATHETIC AND USELESS

<p>I was retrenched a few months ago and I honestly don't know what has actually made me happier, receiving a nice lump sum of cash for the retrenchment or being rid of you lot since we were forced to go with Discovery. So...i have used up some of my savings on my acc: ********** 91 and I was told by Discovery since I am no longer with you, that I need to pay back R1387.46. So arrangements were made for the full amount to be debited from my bank account in the month of June for the end of July. I have called you a couple of times to confirm that the debit order will go off and it was confirmed telephonically. I noticed after the 1st of August that nothing was debited and called again and it was confirmed it will still go off....well 2 weeks later, here I sit with my second letter from you useless lot saying I will be handed over and listed. I am sure the credit ombudsman will love this and i will shortly get them involved if this is not sorted. I am begging you, please take my money and **** off. I am with Momemtum health now, better benefits at a lower tariff and their service is actually fantastic. Perhaps you lot should invest in spending a day with them and see what customer services is all about. I will give you up until Tuesday to rectify this matter. Please dont contact me, I am not this nice over the phone. </p>