JE
JACKIE E

1 reviews | Active since Oct 2012

17 Oct 2017, 10:08

PATHETIC ACCOUNTS DEPARTMENT

I had ENOUGH now of Discovery. D/order was send back on due date, due to error at bank-Then the payment was made eft for the amount of R2270.00 for member no: ********** 91 now I still get this e-mails stating that the membership is suspended- Proof of payment was send to ********** 5 times and WHAT DID I GET AGAIN THIS MORNING ANOTHER E-MAIL. FOR GOODNESS SAKE IF YOU PEOPLE DON'T KNOW HOW TO DO ALLOCATIONS FROM A BANK STATEMENT---PLEASE GET EDUCATED PEOPLE THAT WILL NO!!!!!!!IF I GET ONE MORE E-MAIL THEN THIS WILL BE REFERED TO ME ATTORNEY-- Discovery was always the best in everything but HELL no what happened. I want this SORTED OUT TODAY!!!!!!! 1 MORE E-MAIL AND YOU WILL DEAL WITH MY ATTORNEY-- Mr E.S Breet

0
Replies (2)
Discovery Health
Discovery Health's reply17 Oct 2017, 11:11
Official

Dear ENGELJ

We are sorry to hear about your frustrations. We are investigating your case and will get back to you as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply19 Oct 2017, 16:46
Official

Dear ENGELJ

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team