RN
Roean N

1 reviews | Active since May 2018

16 Jun 2024, 21:56

Pathetic

I am deeply dissapointed in them playing with peoples lives, you convinced my stepson to come over to you while he just managed to sort out his medication with bestmed only to drop him in a really bad way, you promised that his medication would be covered and cystic fibrosis is not a disease you play with now he couldn't get his meds for the past 4 months and now you want to tell him he has to upgrade the plan to get coverage for his disease, if something happens to him you better pray that the call recording doesn't come out where your sales people gauranteed that it will be covered.

0
Replies (4)
RN
Roean N's update16 Jun 2024, 22:00
Reviewer Update
And if you want to sort this out you have my number dont tell me you need a ref or you will investigate
Discovery Health
Discovery Health's reply18 Jun 2024, 07:29
Official
Dear Roean N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
RN
Roean N's update19 Jun 2024, 22:33
Reviewer Update
So clearly you dont underatand the urgency of the situation i was promised feedback before close of business today and yet there was no calls or mails!!! You like playing with peoples lives each day you are causing more and more irreversable damage
Discovery Health
Discovery Health's reply27 Jun 2024, 15:54
Official
Dear Roean N

Please check your emails for final feedback from us.

Regards Discovery Health Servicing Team