1 reviews | Active since Oct 2012
PATHETIC
<p>Dear Discovery</p> <p>Yesterday was the 26.01.2017, i went for a check to my Gynae , upon visit this was an emergency consultation , i am currently suufering with the flu and also have had severe headaches for the past week.</p> <p>My doctor had refered me to have check ups , i was put on drips and ready for testing and treatments</p> <p>HOWEVER THIS HAS NOT HAPPENED , I WAS TOLD THAT IT CANNOT BE AUTHORIZIDED , APART BEEN A MEMBER OF YOUR MEDICAL AID FOR THE PAST 4 YEARS.</p> <p>THIS WAS INSULTING YET ALONE JEOPARDIZING THE HEALTH OF MY UNBORN CHILD AND MYSELF ,</p> <p>I CALLED YOUR OFFICE TO WHICH NO HELP OR RESPONSE WAS GIVEN , IT WAS CLEAR WE PAY YOUR MEDICAL AID SCHEME BUT AS IT SEMS ITS ONLY MONEY TALKS</p> <p>SEEMS YOUR COMPANY HAS NO CARE FOR THERE CLIENTS WELL BEING OR HEALTH ,</p> <p>I WAS ALSO ASKED BY YOUR CONSULTANTS TO BE REFFERED BY MY GP,</p> <p>PLEASE ADVISE ME HOW THIS SHOULD HAPPEN AS I RECENTLY FOUND OUT BOTH OF MY SUGGESTED GPS HAVE BEEN REMOVED FROM YOUR NETWORK, WITH NO CONTACT TO ME OR NOTIFICATION OF SUCH , UPON A VISIT I NEEDED TO USE ME OUT OF NETWORK</p> <p>REALLY DO YOU CARE BOUT YOUR CLIENTS AT ALL</p> <p>TO DATE 27.01.2017 NO AUTHORIZATION WAS GIVEN , I CAN ONLY IMAGINE THE WORST SHOULD SOMETHING DRASTIC HAD HAPPENED TO ME</p> <p>ID REALLY LIKE A CALL BACK REGARDING THIS</p>
Dear rayn5666
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear rayn5666
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear rayn5666
We can confirm that we have resolved this matter. Please check your email for more information.
Regards
Discovery Health Servicing Team
Dear rayn5666
We can confirm that we have resolved this matter. Please check your email for more information.
Regards
Discovery Health Servicing Team
