CP
Colinda P

1 reviews | Active since Sept 2016

22 Sept 2016, 06:25

Pathetic

<p>Many friends and family warned us against Discovery as a medical aid option. This is day 2 for us, sitting in a hospital waiting area trying to get an authorization number out of Discovery. We gave up yesterday around 18:00. Today doesn't seem to offer any improvement on our efforts. We cannot wait for November to opt OUT and get a REAL medical aid plan!!!!! Discovery will be our VERY LAST OPTION ever again. Oh no sorry, we will rather go to a state hospital than chose them again.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply22 Sept 2016, 08:08
Official

Dear Bearco

We apologise for the frustration this has caused. We will contact you to resolve the matter as soon as we can.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply22 Sept 2016, 13:45
Official

Dear Bearco

We can confirm that the relevant team has been in contact with you to discuss your concerns.

Regards
Discovery Health Servicing Team