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Elmie van der Hyde

1 reviews | Active since Sept 2019

01 Jun 2024, 10:41

Pathetic!!!

I resigned in February this year. I am unemployed. Discovery put me on the highest income bracket for the Key care plan. I cashed out a small pension fund. They refuse to put me on the income bracket I was or lower. I am paying double what I was paying. Bonitas quoted me half of that premium. I would not have continued with Discovery If I knew that they will not take my bracket down. No explanation was given to me. It has been a back and forth. I had to submit 2 affidavits?????? Twice I had to submit the Income verification form. I submitted my bank statement 3 or 4 times.

You are useless and *****ing from me!!

0
Replies (2)
Discovery Health
Discovery Health's reply03 Jun 2024, 06:52
Official
Dear Elmie V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Jun 2024, 10:03
Official
Dear Elmie V

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team