EvdH
Elmie van der Hyde
1 reviews | Active since Sept 2019
01 Jun 2024, 10:41
Pathetic!!!
I resigned in February this year. I am unemployed. Discovery put me on the highest income bracket for the Key care plan. I cashed out a small pension fund. They refuse to put me on the income bracket I was or lower. I am paying double what I was paying. Bonitas quoted me half of that premium. I would not have continued with Discovery If I knew that they will not take my bracket down. No explanation was given to me. It has been a back and forth. I had to submit 2 affidavits?????? Twice I had to submit the Income verification form. I submitted my bank statement 3 or 4 times.
You are useless and *****ing from me!!
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
03 Jun 2024, 06:52Dear Elmie V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Jun 2024, 06:52
Official
Dear Elmie V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
05 Jun 2024, 10:03Dear Elmie V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 Jun 2024, 10:03
Official
Dear Elmie V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
