Pathetic
Regardless of below sent email - YET AGAIN R2000 was taken from my savings to be paid incorrectly.
Membership number: ********** 50
Reference number: ********** 203
Dear Mrs Peterson
Thank you for contacting us.
Hello Peter query
Discovery Health management is full aware of the extent of your dissatisfaction in regards to the accounts for Miss B Peterson that have not be processed and paid from the correct benefit.
I have sent the account to our RULE Exceptions department to be reviewed and reprocessed.
Please allow two to three working days for our Claims department to review the claim.
Your reference number for the request is: ********** ********** 710 ********** 764 ********** 769 ********** 789151
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
01 Mar 2019, 14:11 Dear Nadineb1
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
Discovery Health's reply01 Mar 2019, 14:11
Official
Dear Nadineb1
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
05 Mar 2019, 15:37 Dear Nadineb1
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 Mar 2019, 15:37
Official
Dear Nadineb1
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
