JS
Jason S

1 reviews | Active since Aug 2011

02 Oct 2018, 08:07

PATHETIC

I had just called to get myself and fiance on the medical aid straight away and dealt with an extremely rude Collette who is clearly only interested in commission instead of actually assisting. I asked to be emailed through the Key Care Plus Plan and she told me she cant send through 23 plans and can only help me telephoniclly. I then said I don't want to be on the phone for hours just email me and when I asked when will I recieve the email she told me very rudely whenever she can get someone to send it!

So basically off to Momentum we go with their Ingwe Plan.

Thanks Collette

0
Replies (2)
Discovery Health
Discovery Health's reply02 Oct 2018, 09:40
Official

Dear Mr. Smith

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply08 Oct 2018, 10:50
Official

Dear Mr. Smith

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team