JC
Juliet C

1 reviews | Active since Oct 2025

06 Nov 2025, 19:28

Past the point of getting help from Discovery

I will continue posting bad reviews until Discovery wakes up. None of my medical hospital claims have been paid, which means I am to pay costs of R20 000.00 out of my own unemployed pocket, but my premium is up to date. From.mid September to date I am waiting for a reply for the oncology program application. I was called regarding my Hello Peter review, but after multiple emails and phone calls, no reply. I have to chase drs for reports and forms on request from Discovery, because apparently they are incapable of doing their jobs. My Dr send his PMA 29 September, and I am still asked to speak to my Dr to resend the PMA. It's been almost a week since my first post here, and still no resolve to any of my concerns or queries. Discovery, what you promise the members is not what you deliver. Shame on you!!!

0
Replies (2)
Discovery Health
Discovery Health's reply07 Nov 2025, 07:34
Official
Dear Juliet C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply11 Nov 2025, 16:50
Official
Dear Juliet C

Please check your emails for feedback from us. 

Regards 
Discovery Health Servicing Team