SS
Sasja S

1 reviews | Active since Sept 2016

13 Feb 2017, 14:23

Passing the buck

<p>I have been dealing with the service provider and they keep refering me to the Doctor whom they say used an incorrect code. The bill is for R1900.00 The member concerned had over R2000.00 in medical savings and is also an Oncology patient. The Dr is supposed to fall under Oncology benefits. The claim was not pauid since last year December. </p>

0
Replies (4)
Discovery Health
Discovery Health's reply13 Feb 2017, 15:03
Official

Dear sasja-djsasja-solomons

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply15 Feb 2017, 09:51
Official

Dear sasja-djsasja-solomons

As soon as we have finalised this matter, we will contact you with final feedback.

Regards
Discovery Health Servicing Team

SS
Sasja S's update13 Mar 2017, 12:05
Reviewer Update

The Dr called to say that Discovery have still not settled the bill.

Discovery Health
Discovery Health's reply15 Mar 2017, 16:43
Official

Dear sasja-djsasja-solomons

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team