passing the buck

Good day ,<br> <br> You people have no shame really ,I signed up for medical cover in November .little did I know that I would go through all this unprofessional Bull<br> I've been put on the wrong income band ,after trying to sort that out it still hasn't been sorted ..upon querying now I have to send documents that weren't requested from me in the first place ..whose fault is that<br> Discovery debits the incorrect amount ..the debit order bounces ....my medical care is suspended ...my fault again <br> My membership card has to date not been sent ...whose fault is that mine as well ..upon query I get told to use an online card <br> Upon signing up I am not told to choose primary health practitioners ...when I try to do it I get told that it will take a month to process because I didn't do it upon signing up ..everybody I call blames someone else ..if It's not the broker its new business <br> <br> Who at discovery is actually responsible for anything ...barely a month into this ...I am already over it <br>