sN
shannon N

1 reviews | Active since Jun 2014

15 Apr 2020, 17:58

Partial -Non Payment for In Hospital Procedure

As per My conversation with your Consultant i was told that only One Procedure that was not going to be Covered , this was the Spinal Manipultion

I Receive the Attached and tells me that R4855.04 Has not being Paid to Dr Rauf

Go Listen to my Conversation and Call Recordings with Regards to my conversation with Consultants at Discovery , i was Told that only the Spinal Manipulation was not covered ,

Discovery Needs to sort this out with Dr and give him a Reason for Non Payment , i am Not a Gini *** for Discovery as When Dr requested for a Procedure Initially to be Done he Was Told to Proceed with an Alternative Procedure and if that Does not work then Do Something Else and the Rhizotomy was then Done , which has Relieved the Pain but not 100% , i have Slight Pain Still

To be Honest as per a lot of People that i have Spoken to and Views about Discovery and from Doctors as Well and what you make your clients go through to have Procedures Approved , i am Just Only One client that has this Issue of Payment , how many Other Clients have these Issues ,

i might have to Write a Review of Non Payment on Hello Peter to get this Sorted ,

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Replies (2)
Discovery Health
Discovery Health's reply16 Apr 2020, 09:59
Official
Dear shannon N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply17 Apr 2020, 16:27
Official
Dear shannon N
We’ve contacted you to discuss your query. 

Regards Discovery Health Servicing Team