PB
Pam B

1 reviews | Active since Feb 2019

03 Jan 2022, 12:02

P Balram

Discovery debuted my account late, sent me a suspended sms only to send another on the 28 December, advise that I must ignore the suspension message. I am sitting at the Dentist on the 3 January 2022 and my medical aid is suspended. This is pathetic service from a company that gives you the run around when contacting their call centre. Three hour later and my medical aid is still suspended all because discovery debitrmy account late.

0
Replies (2)
Discovery Health
Discovery Health's reply03 Jan 2022, 12:39
Official
Dear Pam B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Jan 2022, 16:15
Official
Dear Pam B

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team