AL
Agnes L
1 reviews | Active since Jul 2020
26 Feb 2025, 09:00
Ozempic
I am so livit with discovery... They just make my blood boil.
The situation is so long to to write it down. I've been going to the same Dr to get me on Ozempic, when discovery had to approve they declined and chop and change. After being 3 times back to the doctor to change as per their request, yester after speaking and fighting for 55minutes on the phone and getting a manger, he gave another story that just frustrated me further.
Now I have to go back to the Dr a 4th time to make the necessary changes as per their request again to get an approval.
Listen to all the calls recordings.
Discovery, you are giant bullies
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
26 Feb 2025, 10:23Dear Agnes L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply26 Feb 2025, 10:23
Official
Dear Agnes L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
27 Feb 2025, 14:51Dear Agnes L Please check your emails for feedback from us. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply27 Feb 2025, 14:51
Official
Dear Agnes L Please check your emails for feedback from us. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
AL
Agnes L's updateReviewer Update
27 Feb 2025, 16:22In your letter you are just stating what my last conversation was with the manager... Not why I was send from pillar to post and having to see the Dr. 3 times and spend that money on time, patrol and medical coat. That ping pong story and NO one could say that to me from the word go.
I use oral meds that was asked to be removed.
Don't bother to reply further cause still you're not getting it.
I finished my airtime on you and no amount of response will fix the fact that you suck and being a bully.
I use oral meds that was asked to be removed.
Don't bother to reply further cause still you're not getting it.
I finished my airtime on you and no amount of response will fix the fact that you suck and being a bully.
AL
Agnes L's update27 Feb 2025, 16:22
Reviewer Update
In your letter you are just stating what my last conversation was with the manager... Not why I was send from pillar to post and having to see the Dr. 3 times and spend that money on time, patrol and medical coat. That ping pong story and NO one could say that to me from the word go.
I use oral meds that was asked to be removed.
Don't bother to reply further cause still you're not getting it.
I finished my airtime on you and no amount of response will fix the fact that you suck and being a bully.
I use oral meds that was asked to be removed.
Don't bother to reply further cause still you're not getting it.
I finished my airtime on you and no amount of response will fix the fact that you suck and being a bully.
Discovery Health's replyOfficial
12 Mar 2025, 13:40Dear Agnes L Please check your emails for feedback from us. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply12 Mar 2025, 13:40
Official
Dear Agnes L Please check your emails for feedback from us. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team