LB
Lameez B

1 reviews | Active since Jan 2012

14 Sept 2016, 11:47

Owing money for no reason

<p>Today I got a call from someone telling me that I owe Discovery money of the amount R1673.34. This is the first time that I was ever notified regarding this and now you people want to hand me over for not paying. What does clawback mean and why wasn't I notified about anything beforehand? If I didn't have funds on my discovery memebership, why was I not informed. I joined a new memebership Remedi through my new job and now you want to call me saying that I owe money!!!! This is utter bull****. Not once was I informed even when I resigned from my discovery membership regarding this amount.</p>

0
Replies (4)
Discovery Health
Discovery Health's reply14 Sept 2016, 13:39
Official

Dear lameezbayat

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply15 Sept 2016, 09:31
Official

Dear lameezbayat

We can confirm that we have sent you final feedback by email.

Regards
Umiksha Maharaj

LB
Lameez B's update15 Sept 2016, 13:32
Reviewer Update

Umiksha, you cannot post a comment to say that you have sent me final feedback via email if I haven't received anything. This morning you said that you were going to send it in the next few minutes, hours have passed and still nothing.

Discovery Health
Discovery Health's reply15 Sept 2016, 14:30
Official

Dear lameezbayat

Please check your emails for feedback from us.

Regards
Umiksha Maharaj