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Thokozile S
1 reviews | Active since Aug 2023
17 Aug 2023, 21:29
Overbilled
I added my spouse 24th Jul, they billed me a whole R1 400 monthly premium as if we joined on 1st July.
How can they bill me full amount when their documents show I only added him last week. they are making money out of this cost of living is too high they must be realistic.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
18 Aug 2023, 06:51Dear Thokozile S We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply18 Aug 2023, 06:51
Official
Dear Thokozile S We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
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Thokozile S's updateReviewer Update
19 Sept 2023, 10:54Good Day May I please get someone to contact me in line with this matter, because I received a letter that I was refunded yet my employer is telling me that the payment was not received, not I am asking my self I was over billed and this month I must pay double again?
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Thokozile S's update19 Sept 2023, 10:54
Reviewer Update
Good Day May I please get someone to contact me in line with this matter, because I received a letter that I was refunded yet my employer is telling me that the payment was not received, not I am asking my self I was over billed and this month I must pay double again?
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Thokozile S's updateReviewer Update
19 Sept 2023, 10:56I am not happy with discovery been with this company for so many years but come to this Its dissapointing.
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Thokozile S's update19 Sept 2023, 10:56
Reviewer Update
I am not happy with discovery been with this company for so many years but come to this Its dissapointing.