1 reviews | Active since Jun 2017
Over Charging
<p>To whom it may concern</p> <p> </p> <p>I received a letter stating that I owe Discovery R890.90 for a payment to MADAMBANA PM.</p> <p> </p> <p>I am slightly confused. This doctor claimed over R1000 from discovery initially for services rendered in March. (Note I only saw this doctor once)</p> <p> </p> <p>Discovery made a payment of R890.90 into my account to pay this doctor and said that I would need to settle the difference.</p> <p> </p> <p>I see from my claims history, that this doctor re-claimed for services rendered in March 2017 for a lower amount – which Discovery then paid.</p> <p> </p> <p>So I ask, who is at fault here?</p> <p> </p> <p>Discovery is at fault for double paying a claim and not picking up that the same doctor was paid, the same amount, for the same service in March 2017.</p> <p> </p> <p>Now I receive this letter, to immediately paid a debt to Discovery. “Stating that I have an amount to settle with Discovery.”</p> <p>You make it sound like I am a ******** *****ing discovery’s money.</p> <p> </p>
Dear Allyp
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Allyp
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Allyp
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
Dear Allyp
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
Got a call a day later. From someone who could not confirm why two payments for the same service on the same date was made. He said he would enquire and call me back or email me. I received neither.
Got a call a day later. From someone who could not confirm why two payments for the same service on the same date was made. He said he would enquire and call me back or email me. I received neither.
