NH
Nosibulelo H

1 reviews | Active since Sept 2015

02 Nov 2021, 22:02

Over charged premium

A transaction went on my account and it is not my monthly premium. I don’t even want to imagine the hassle I will have and the airtime I’m going to waste being transferred from one consultant to another.

May I please get a representative from Discovery to contact me and resolve this mess. My bank charges are going to sky rocket because of this mess

0
Replies (3)
Discovery Health
Discovery Health's reply03 Nov 2021, 07:18
Official
Dear Nosibulelo H We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health
Discovery Health's reply03 Nov 2021, 15:21
Official
Dear Nosibulelo H We’ve contacted you regarding your complaint. RegardsDiscovery Health Servicing Team
NH
Nosibulelo H's update03 Nov 2021, 23:13
Reviewer Update
Thank you so much for resolving my query promptly. Awesome customer service from the gentleman that assisted in resolving the query.

Great stuff Discovery Health