Outstanding service Zash Suthiram & ZETHTQ - 2 Discovery chronic dept Agents

Dear Discovery Cronic department

I would like to pay the compliment to 2 special lady . One lady name is Zash Suthiram iwho is located in KZN

The conversation took place at16.32 until 16.40. Today being Tuesday 12 th June 2024 .

Infact earlier today and I dealt with another agent at 14.15 - 14.32pm who was first agent named ZETHTQ. Unfortunately I do not know, in which province she located . I received excellent service from her aswell , although she let me down a little bit . Toward the end of the query . Due to that fact , I can only rate her 8.5 /10 .( referring to her contacting Dischem Cresta-Jhb.and then afterwards . To provide me with an update )

To be fare and honest to myself , I must compliment her as well . But the 0Big Star 🌟 of the day “‘ is definitely ! Without any hesitation . Is The second agent” Zash Suthiram “ who I spoke to at 16.32 seeing that unfortunately I had to call in for the second time regarding the same query of today . It’s great when deal with ( both agents ) who were very highly experienced , friendly , experienced , approachable & extremely professional at all times .

Each of them gave me the opportunity to bring the details , and background to lite for assistance from Discovery I needed.

As well Fully understood and will no time waisted . Knew how to resolve my query .

Both of them put me to ease instantly . The expectation that Zash created. By informing me that she call Dischem and give me feedback with in 30-40 minutes. When she call she did inform me that going forward both Discovery aswell Dischem . Will be in touch with each other , tomorrow being Thursday the 13 th. Therfore Zash fromKZN ticketed ALL the boxes on my expectation & client service 100./.

10 out of 10

I fully understand it’s extremely high . But Zash truly deserves it , with at any hesitation. Credit to Both Agents for being ambassadors for the brand name . My hope is that this compliment be brought to their attention.

Aswell there Managers.

You’re more than welcome to, contact me at any time .

Kind regards Andries