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krause.e krause.e

1 reviews | Active since Jun 2017

16 Aug 2017, 13:38

Outstanding Dr's account not being paid

I was admitted to hospital on the Friday and discharged on the Sunday. I went to see my GP on the following Wednesday. They now refuse to pay the account, and I am being charged interest by the Dr, as they claim the case manager of the hospital has not updated them. I spoke to the case manager and they have indeed updated the M/A. I have queried this now quite a few times with no luck to sort it out. I have my references numbers for all the calls made to Discovery.

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Replies (2)
Discovery Health
Discovery Health's reply16 Aug 2017, 15:23
Official

Dear elmarie-krause

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply18 Aug 2017, 15:09
Official

Dear elmarie-krause

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team