NP
Nadia P
1 reviews | Active since Feb 2013
03 Mar 2020, 09:26
Outstanding Assistance from Candice Rhode
I called in, panicking because I had viewed a document on the Discovery website, which had been incorrect. Regarding a hospital which is not reflecting on my plan, of which I am supposed to deliver my baby at, soon.
Candice helped me understand and reassured me that there had been an error. And kept me calm, while assisting me with all documents and reviewing my plan and options with me and sending this to me via e-mail to revise.
Thank You Candice for the Outstanding Service. It isn't often that consumers receive such assistance! You have no idea how much I appreciate your help this morning. Thank You!
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