1 reviews | Active since Oct 2017
Outrageous requests
Trying to to get authorization for a tumor that needs to be removed on my c section scar (on the inside). It is painful and uncomfortable. I already provided a letter with a picture drawn by the doctor explaining. Discovery thinks its cosmetic which it is most certainly not! Now they want (quote) a colour photo of the c section scar. I think that is really pushing it im not sending some random person a picture of my scar its low down and frankly what the hell will it prove the lump is under the skin!!! Been a client a long time with discovery but not for much longer if this is how they do things.
Dear steph.smith
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear steph.smith
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear steph.smith
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear steph.smith
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
