OUT WITH THE OLD AND IN WITH THE NEW

I joined discovery in April and have been paying on time since then. I still have not received medical aid and when I went to the doctor for flu (after my three months waiting period) my claim was not paid due to a so-called "waiting period". I tried communicating with *** and found absolutely no joy! I sent emails in the morning and I only received responses after several hours up to the next day. Considering that discovery is such a big company, how can they be understaffed yet they are dealing with such critical issues and they receive funds monthly? I tried calling the lady who was helping me Paurusa Nadrajah , however when I checked her email signature there was no contact number. I am being ******* by this company and it would be nice to know why. I think it might be the time to start looking for another medical scheme because Discovery is just a Medical ****!