Oustanding service

I would like to appreciate Veronique Legoabe who assisted me this morning regarding my medical aid claims. We were on a call for a very long time, got cut off and she phoned me back to assit even futher than my expectation. Her passion and empathy blew me away. Though I was not happy with the feedback she gave me, but I appreciate how she went all out with her investigation. Listen to our converstation and hear her professionalism and humanity. Thank you again Veronique Legoabe.