PE
Pieter E
1 reviews | Active since Jun 2020
07 Jun 2020, 10:29
OTP DILEMMA
Changing Cellphone number linked to OTP. I cannot change my cellphone number that is used to obtain an OTP to change my personal details on the Discovery website. I have tried their digital support personnel at *** numerous times with no success. I am now considering cancelling all by products with Discovery (Life, Invest, Bank and Vitality)
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
08 Jun 2020, 08:25Dear Pieter E
We received your complaint and we’re looking into the matter.
Regards
Discovery Health Servicing Team
We received your complaint and we’re looking into the matter.
Regards
Discovery Health Servicing Team
Discovery Health's reply08 Jun 2020, 08:25
Official
Dear Pieter E
We received your complaint and we’re looking into the matter.
Regards
Discovery Health Servicing Team
We received your complaint and we’re looking into the matter.
Regards
Discovery Health Servicing Team
PE
Pieter E's updateReviewer Update
08 Jun 2020, 10:58Typical of Discovery. They called me back then my call gets transferred from one department to the next with no one answering. This is useless. Someone at Discovery Card apparently should help me but no one answers my call. USELESS
PE
Pieter E's update08 Jun 2020, 10:58
Reviewer Update
Typical of Discovery. They called me back then my call gets transferred from one department to the next with no one answering. This is useless. Someone at Discovery Card apparently should help me but no one answers my call. USELESS
Discovery Health's replyOfficial
08 Jun 2020, 11:52Dear Pieter E
We've contacted you to discuss your query.
Regards
Discovery Health Servicing Team
We've contacted you to discuss your query.
Regards
Discovery Health Servicing Team
Discovery Health's reply08 Jun 2020, 11:52
Official
Dear Pieter E
We've contacted you to discuss your query.
Regards
Discovery Health Servicing Team
We've contacted you to discuss your query.
Regards
Discovery Health Servicing Team
PE
Pieter E's updateReviewer Update
08 Jun 2020, 12:30Thank you my request was processed successfully.
PE
Pieter E's update08 Jun 2020, 12:30
Reviewer Update
Thank you my request was processed successfully.