PI
P I

1 reviews | Active since May 2018

24 Jul 2021, 16:31

ONGOING PATHETHIC SERVICE

Mohammad Patel DO YOUR JOB I received a nonsensical reply to a compliant I E-mailed to ***.

TWO THINGS DISSAPOINT ME:

Firstly, In the Email returned to me, highlighted in RED, it says [Email from external sender. Proceed with caution.] IF THIS IS WHAT THE STAFF OF DISCOVERY THINK OF THEIR CUSTOMERS, WE ARE IN TROUBLE.

Secondly, the reply repeats exactly what I complained about back to me. I wonder if Mohammad Patel actually read my complaint. His response tells me he did not.

PLEASE, SORT THE ISSUE OUT

0
Replies (2)
Discovery Health
Discovery Health's reply26 Jul 2021, 07:41
Official
Dear P reuben I We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply26 Jul 2021, 18:06
Official
Dear P reuben I We have been in contact with you to address your concerns. Regards Discovery Health Servicing Team