Ongoing Debit order drama for more than a year

<p>I have been battling with discovery and debit orders for more than a year! And every month I get the suspended sms when in actual fact discovery is at fault. </p> <p>I have been with discovery for 11 years now and for the last year they keep on taking either the wrong amount off or on the wrong date. </p> <p>This costs me a lot in bank fees as well as has given me a terrible record for debit order payments. </p> <p>Today again I got the suspended sms but my medical aid is paid up to date!! I have a 7week old baby and I really do not need this again. </p> <p>When I was in hospital for the birth of my child discovery tried to take off a double debit for no reason and I had to pay that amount just so I could keep my baby in icu! </p> <p>I have tried complaining through discovery themselves with no help. </p> <p> </p> <p> </p>