RN
Ryan N

1 reviews | Active since Jul 2011

06 Apr 2017, 09:07

One day, a claim will go through to discovery, and they will read it

<p>After the back of my last 4 months of trying to resolve 3 claims. I now sent in another claim and was asked for a tooth number, for an x-ray of my entire mouth.<br /><br />There isnt a way to provide a tooth number for this, its literally called "8115 - Extra-Oral X-ray" <br /><br />Yet discovery, in their ever present care for quality work, read it as "8135 - Extra-Oral X-ray".<br /><br />Seriously, can I have 1 claim go through discovery with out issue, will Discovery be recommending to speak to lawyers to resolve this one like the last time I had tried to process claims?</p>

0
Replies (3)
Discovery Health
Discovery Health's reply06 Apr 2017, 12:05
Official

Dear RyRy79261

Your concerns are important to us and we will be in touch soon with an answer to your comments.


Regards
Discovery Health Service Team

RN
Ryan N's update06 Apr 2017, 12:31
Reviewer Update

Dear -blank-

Your response is -blank- to me and I will be able to repeat myself upon request.

Regards
A paying customer.

Discovery Health
Discovery Health's reply10 Apr 2017, 10:28
Official

Dear RyRy79261

We have been in touch with you to answer your comments.

Regards
Discovery Health Service Team