oncology surgery not paid

Item: Discovery Health
Rating: 1
Author: Nicki von der Heyde

I had a surgery related to cancer treatment and although I am registered with Discovery as an oncology patient, they did not pay this claim from my oncology benefit. It is impossible to find an email address to whom I can send this complaint.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

11 Oct 2023, 11:52

Dear Nicki

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply11 Oct 2023, 11:52

Official

Dear Nicki

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

13 Oct 2023, 12:01

Dear Nicki V

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply13 Oct 2023, 12:01

Official

Dear Nicki V

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team