JH
Juliette H
1 reviews | Active since Feb 2012
05 Mar 2015, 13:31
Once off Deduction for their incompetence
I am appalled at the way that Discovery have handled the issue of my Vitality \Short Payments"<br> <br> I recently called into the call centre"
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Replies (1)
Discovery Health's replyOfficial
11 Mar 2015, 11:48Hello jharding,
Thank you for your comment.
I investigated your query and confirmed that there was a duplicate Vitality policy when you added your dependent to your Health membership. This has been since resolved and will not occur again. I confirmed the details of the refund to you telephonically.
Thank you for allowing me to assist you with your query.
Kind regards
Jashvir
Thank you for your comment.
I investigated your query and confirmed that there was a duplicate Vitality policy when you added your dependent to your Health membership. This has been since resolved and will not occur again. I confirmed the details of the refund to you telephonically.
Thank you for allowing me to assist you with your query.
Kind regards
Jashvir
Discovery Health's reply11 Mar 2015, 11:48
Official
Hello jharding,
Thank you for your comment.
I investigated your query and confirmed that there was a duplicate Vitality policy when you added your dependent to your Health membership. This has been since resolved and will not occur again. I confirmed the details of the refund to you telephonically.
Thank you for allowing me to assist you with your query.
Kind regards
Jashvir
Thank you for your comment.
I investigated your query and confirmed that there was a duplicate Vitality policy when you added your dependent to your Health membership. This has been since resolved and will not occur again. I confirmed the details of the refund to you telephonically.
Thank you for allowing me to assist you with your query.
Kind regards
Jashvir