LS
Lynne S
1 reviews | Active since Mar 2020
19 Nov 2018, 10:51
Once again Discovery are ignoring my emails
Our dependent Amelia's doctor visit was rejected by Discovery medical aid because our MSA is depleted however she should be covered for two doctor's visits. Why is nobody returning any of my phone calls and emails, including your complaints department???
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
19 Nov 2018, 12:07Dear lsk10
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply19 Nov 2018, 12:07
Official
Dear lsk10
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
LS
Lynne S's updateReviewer Update
20 Nov 2018, 11:10Nobody has assisted me...?
LS
Lynne S's update20 Nov 2018, 11:10
Reviewer Update
Nobody has assisted me...?
Discovery Health's replyOfficial
21 Nov 2018, 14:34 Dear lsk10
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply21 Nov 2018, 14:34
Official
Dear lsk10
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
LS
Lynne S's updateReviewer Update
21 Nov 2018, 14:45Thank you for contacting me.
Please email me so that I can send you screenshots of "my benefits" on the Discovery app where it states that I have visits available for baby to see the pediatrician.
LS
Lynne S's update21 Nov 2018, 14:45
Reviewer Update
Thank you for contacting me.
Please email me so that I can send you screenshots of "my benefits" on the Discovery app where it states that I have visits available for baby to see the pediatrician.