DI
David I
1 reviews | Active since Jun 2016
20 Feb 2022, 16:30
On going problems with claims
I have so many reference numbers each time having to spend at min of 40 min per call (my cost) to get accounts setting correctly. Yes - I know part of the blame is from the doctors billing, but I cannot continue like this. THere has been deductions off my savings accounts which I do not approve and have asked for it to be reversed. I have also submitted a Ortho.. account to which you only part paid with a reason code not having ICD10 codes, yet there is. on each line.. I'm tired of having to phone every time we submit a claim. Surely you guys can get this right!!! Call me!
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
21 Feb 2022, 07:26Dear David I We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply21 Feb 2022, 07:26
Official
Dear David I We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
25 Feb 2022, 15:16Dear David I We’ve responded to your query. Regards Discovery Health Servicing Team
Discovery Health's reply25 Feb 2022, 15:16
Official
Dear David I We’ve responded to your query. Regards Discovery Health Servicing Team
DI
David I's updateReviewer Update
14 Mar 2022, 11:05I still haven't had any response from Discovery.
Can you contact me please I again, sat on the call to the call centre this morning for 30 min (my cost) and no resolution?
Can you contact me please I again, sat on the call to the call centre this morning for 30 min (my cost) and no resolution?
DI
David I's update14 Mar 2022, 11:05
Reviewer Update
I still haven't had any response from Discovery.
Can you contact me please I again, sat on the call to the call centre this morning for 30 min (my cost) and no resolution?
Can you contact me please I again, sat on the call to the call centre this morning for 30 min (my cost) and no resolution?
