On 01 April 2025, Discovery Health deducted R3 687 instead of R1,817 from my account

Dear Discovery Health, thank you very much for the response. It is most appreciated. The requested documents have been submitted for your review.

Going forward, please consider sending notification of what you require and by when to verify income before effecting premium increases based on income so that the documentation can be submitted before adjustments are made.

Also, please consider promptly responding to customer queries so that they do not feel helpless and resort to social media to elicit response.

Thank you kindly

Dear Discovery Health, it has been over ten working days since I sent you the required information to correct the premiums deducted from my account.

I have not received any response as yet.

Discovery Health, please provide feedback

WRefNo#***#- -MailRef#***#-

Discovery Health, you response has been pathetic.

Please advise how to cancel the medical aid as soon as possible.

Dear Discovery, please note that the member is unemployed and does not have any stable income. All income received is listed on the bank statements sent to you. Commissioned letters to this effect and bank statements were sent to you and you still ask for proof of income. Please explain what further proof you require.

Dear Discovery Health Team, thank you very much for the response. It is most appreciated.
ps. Please can you send the tax certificate for the year ending 28 February 2025