Ombudsman’s and consumer watch reports to follow

Discovery vitality clearly have not regard for clients

They clearly have no regard for hellopeter complains either for that matter

I have an outstanding query for almost 3 months now

Which I highlighted to escalate in my last hellopeter report over a week ago

They conviently responded on the hellopeter platform to indicate they were addressing but they still to date have not contacted me since

My next step will be to forwarded all hellopeter reports and correspondence highlighting vitality to the ombudsman and Consumer watch

Two to three months to address clear examples of benefits I pay for not being fulfilled correctly is simply unacceptable

Even worse they came on this platform and imp**** they were in fact addressing to save face to everyone on this platform and there after have done nothing