ss
sasha.kupritz sasha.kupritz

1 reviews | Active since Aug 2016

08 Dec 2025, 11:20

Oh, What a Great Change to the Health Fund!

What a fantastic surprise to learn that the Health Fund service I actually valued has been canceled! And to replace it with the "Personal Health" service, only available on the app—how innovative! Who wouldn't want to deal with vouchers instead of just paying for medical visits like a normal person?

This complicated procedure is pure genius. I'm sure everyone loves the extra hassle! Kudos to Discovery for making things so “fun” and user-friendly.

I would love to hear how you plan to fix this situation because right now, it seems like you’re going in the opposite direction.

Looking forward to your creatively crafted response.

0
Replies (5)
Discovery Health
Discovery Health's reply08 Dec 2025, 12:19
Official
Dear Sasha K
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
ss
sasha.kupritz sasha.kupritz's update09 Dec 2025, 08:52
Reviewer Update
still nothing.... what a surprise!
ss
sasha.kupritz sasha.kupritz's update09 Dec 2025, 10:15
Reviewer Update
I am going for a health check today, and while you may have more information than I do, I need to request a copy of my MRI. I don’t want to be part of Vitality; I simply want the basic health fund functionality. I need to see a GP, optometrist, and dentist.

It shouldn't matter to you whether I smoke or not; this is just an annual perk, and my health information is already available. I’m not concerned with specialists—just provide the funds for the basic doctor’s fees that you pay annually. I spend a lot each month, and I'm looking for a sincere gesture from you; otherwise, I might consider waiting for FNB to offer their medical ID services.
ss
sasha.kupritz sasha.kupritz's update09 Dec 2025, 10:17
Reviewer Update
Forget the health check; it feels intrusive. I’m not interested in Vitality at all. I just need basic health fund access for my GP, optometrist, and dentist. Can we skip the small talk and focus on that?
Discovery Health
Discovery Health's reply10 Dec 2025, 14:23
Official
Dear Sasha K
 
We’ve contacted you and addressed your concern. 
 
Regards 
Discovery Health Servicing Team