Nuraan from Discovery Health made me stay with my medial aid - excellent service

I want to thank Nuraan van Noie, Social Media Consultant for the amazing customer service in resolving my matter related to a claim for my son's medical emergency. Matteo had to be admitted to Herm**** Mediclinic for the Adenovirus and Discovery initially rejected my claim as the hospital was outside of the Delta network but after motivating for this to be reviewed due to the seriousness of his illness, this was overturned, in no small part thanks to Nuraan, Her efforts are highly commendable and she is an absolute asset to Discovery - I was seriously thinking about cancelling my medical aid but for her intervention in solving my query. A stunning person, she deserves recognition at your company as someone who goes the extra mile for clients. Thank you Nuraan! Alex Rodrigues