1 reviews | Active since Oct 2017
not treated well in parklands for medical assistance by Bulelwa from discovey
I arrived at the hospital yrsterday with a severe headache and feeling dizzy and I'm also epileptic, I have been having episodes 3times in a week. For about a week or two i havent been sleeping at even though im taking heavy medication from a pyschiatrist from garden city. The doctor in the ER accessed me and I told her that usual when I feel this pain and start by being dizzy, I normally get fits. 15 min later Bulelwa from Discovery came in and introduced herself and said she's a case manàger. Her 1st question was why are u here? I said I'm sick and she said how long have u been sick. I asked what she meant cos I've been epileptic for years and the sleeping problem, headaches and back chest pains are resent about a week or two. She asked my didn't I go back to my doctor, I told that I did call the psychiatrist and I said I should increase the dosage . she said I should have gone back to the doctor I explained that I live in tsakane the reason why I was admitted there that's because thats a nearest hospital to my work place and I have a long episode at work. She said she understands but I should go back there. I said to here do u understand that when u r having uncontrolled seizures u can't drive, u are a danger to urself and others. She stood there with her attitude and said Ill approve u for headaches and that's only 24hours. I wondered if she's serious? What about chest pains, not being able to sleep? I looked at here and my heart was full with hatread. I unfortunately had another apisode in the ER. She came today to interrogate again in the ward! What a heartless person, so arrogant and a bully! How does a trusted company like discovery employ such people to be their face? I be been in hospitals using discovery but I've never came such an insult in my life. She even takes initiative of diagnosing u with time frame. I'm gonna warn ppl about discovery and so called employees. Come year end I'll take my membership elsewhere, where I'll be treated like a person who pays about R4000 a month, not some prisoner to be interrogated. I'm ****ed and enough of being taken like a trash by insurances.
Dear Deefm
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Deefm
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Deefm
Please check your email inbox for our feedback.
Regards
Discovery Health Servicing Team
Dear Deefm
Please check your email inbox for our feedback.
Regards
Discovery Health Servicing Team
