Not taking responsibility

Be aware of Discovery health My wife was admitted at Mulbarton hospital on 6 June for an opp A few weeks later the claims started coming through. One claim went off my savings plan, when investigating I found that their claim was dated 5 June and therefore they saw it as not in hospital. So without investigating it they just deducted the claim from my savings and now I cannot get medicine for my children as my savings is now depleted. I have contacted Discovery many times and they admit that the claim had an incorrect date but says they cannot do anything about it. I have tried contacting the provider to fix the claim but cannot get hold of them. This provider is surely approved by Discovery btw. I have escalated this to Nigel Padayachee who has now told me that they are still trying to get hold of the provider. Meanwhile I have no savings. I am paying R8000 per month and they cannot even sort their own mess out. This is pathetic and it is very clear that they do not care about anyones health contrary to their name. As long as they get your money you are just another fool trying to make a living.

I want to cancel my savings plan from next year If there is anyone in this company with a concience, please contact me and fix this mess. I am sure thats the least you can do for the fortune I am paying

Please do not force me to take this matter to the newspapers

I will be awaiting your email

Regards Werner