PB
Pierre B
1 reviews | Active since Jan 2016
11 Jan 2016, 19:17
not so ' Smart Plan'!!
The new 'Smart Plan' works with the Discovery app. And accourding to Discovery allow you to find a dr. on the 'network'. Guess what, the app does not work or there is not a network or GPs in the whole Johannesburg area? When I phoned the call centre, Charl told me that he will send me a list of GPs in Randburg. He did. I got a list of 30 or so GPs in the Eastern Cape. the last week I had to pay more than 7k for medical treatment and medicine, after making this 'smart choice'. The information about this plan is misleading and it seems more like a money making scheme than a medical scheme. I will find a medical aid where people actually care about the wellbeing of the clients!
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Replies (1)Discovery Health's replyOfficial
12 Jan 2016, 15:59Hello pierreshaped,
Thank you for your comment.
Please accept our sincerest apologies for the inconvenience experienced. We are currently investigating the matter and will be in contact to assist.
Regards
Fazeela
Thank you for your comment.
Please accept our sincerest apologies for the inconvenience experienced. We are currently investigating the matter and will be in contact to assist.
Regards
Fazeela
Discovery Health's reply12 Jan 2016, 15:59
Official
Hello pierreshaped,
Thank you for your comment.
Please accept our sincerest apologies for the inconvenience experienced. We are currently investigating the matter and will be in contact to assist.
Regards
Fazeela
Thank you for your comment.
Please accept our sincerest apologies for the inconvenience experienced. We are currently investigating the matter and will be in contact to assist.
Regards
Fazeela
