EM
Elmarie M

1 reviews | Active since Sept 2024

27 Sept 2024, 09:02

Not so happy - Discovery

I was admitted to hospital 8 weeks ago and diagnosed with "MS" then discovery did not want to accept my request from a Internist to supply me with chronic medication , so I went to see a Neurologist almost 4 weeks ago as they requested ( they do not pay the R1900 for consultation fee ) , I am still waiting for my rebiff prescription to be approved , In the mean time i have no medication , and I m feeling worse and worse every day

Is this fair

0
Replies (2)
Discovery Health
Discovery Health's reply27 Sept 2024, 10:34
Official
Dear Elmarie M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  
 Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply30 Sept 2024, 17:27
Official
Dear Elmarie M

We’ve sent feedback to you on email as we could not contact you telephonically. 
 Regards Discovery Health Servicing Team