1 reviews | Active since Dec 2016

20 Apr 2017, 14:04

Not responding to emails

<p>I have been suffering from back pains since around about September 2013. Every year I would go see doctors and they would recommend pain medication, physiothe******s, biokenetics, x-rays, chiropractor treatments but none of the above have been able to relieve the pain.</p> <p> </p> <p>I constantly feel the pain everyday whether I am running, driving, sitting down or any other activity. The challenge is every year my savings will be depleted without me getting any relief.</p> <p> </p> <p>On the 11 of April 2017, I went to my GP for the same issue. She recommended that I see an Orthopedic, however my funds are already depleted and I don’t have any money to finance the Orthopedic and the treatment that might follow. I have been to Netcare and they performed x-rays and blood tests but the x-ray results and blood tests showed no signs of bone disorder or arthritis conditions.</p> <p> </p> <p>The GP said that the Orthopedic might want to do an MRI scan or CT scan.</p> <p> </p> <p>Considering that these scans are very expensive and I have exhausted all my funds trying to get answers for these back pains, Is there a possibility that these treatments may be covered as Chronic Illness so that I don’t have to use my everyday out of hospital benefits for these?</p> <p> </p> <p>I am really suffering and I see each day as it passes its very difficult to live with pain everyday.</p> <p> </p> <p>Looking forward to hear your answers and I hope it will be helpful.</p>

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Replies (2)
Discovery Health
Discovery Health's reply20 Apr 2017, 15:23
Official

Dear nasipi-makiwane

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply24 Apr 2017, 14:04
Official

Dear nasipi-makiwane

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team