GT
Gertrude T

1 reviews | Active since Mar 2009

24 Dec 2015, 21:50

not receivingchrinic meds from medxpress

iam HIV positive and have not been receiving my meds form med express since November , you can imagine the health risk related. i called discovery last month and changed address , i was told that my meds were already on its way but the idiot who was helping me did not even bother to change address on my behalf. i got another phone call to confik that i will receive my meds at my new address but nothing happened,. come month end they will take my money. iam soo dissapointed with this service. iam going to sue discovery for ARV resistance cause i have not been taking my meds for more than a month now , we all know the risk associated with that . they are putting my health at risk and am single mother who is trying soo hard to keep alive for her kids BUT discovery wants to kill me . Discovery sucks , this time they have gone too far and thy will p[ay for this . people stay away form that money making scheme. everything is all bout them gaining from people. no service delivery. i have been receiving stupid sms for some time saying my script expired, when i call them they confirmed its on the system and will expire in February, am tired of this nonsense , i need my money back.

0
Replies (1)
Discovery Health
Discovery Health's reply29 Dec 2015, 14:45
Official
Hello su***xx,

Thank you for your comment.

We've confirmed that you have been contacted and your query resolved. As confirmed, the delivery address has been updated and the medication will be delivered to the updated address. Please accept our sincerest apologies for any inconvenience this matter may have caused.

Regards
MedXpress Team