1 reviews | Active since Sept 2017
NOT PROVIDING T&C IN PLAIN LANGUAGE
We joined Discovery a year ago, and in the acceptance letter we were told that we would be covered for a number of conditions after a waiting period of a year.Now, after a year, they are rejecting claims for those conditions.They are telling us that once we have paid for a year, we have to apply for the condition, and we will be covered if it is approved on the benefit list.Who would join a medical aid for very specific conditions, and pay for a whole year with no claims , so that there is absolutely no cover after 12 months? Who can we speak to to receive a refund of premiums paid?
Dear abdr328
We received your message and we’re looking into the matter.
Regards
Discovery Health Servicing Team
Dear abdr328
We received your message and we’re looking into the matter.
Regards
Discovery Health Servicing Team
