AC
Alex C
1 reviews | Active since Dec 2013
26 Mar 2015, 12:25
Not Paying Medical Bills
Discovery has decided not to pay my medical bill for the orthopedic stuff I needed for my torn ankle ligaments,<br> It was emergency services and they would pay the bill because my medical savings is finished. Does everything you do on Discovery medical Aid come from your savings account????
Helpful (0)
Replies (1)0
Replies (1)
Discovery Health's replyOfficial
27 Mar 2015, 10:13Hello Alexanderjcun,
Thank you for your comment.
We fund for casualty claims from your Medical Savings Account (MSA), as long as you have money available to a maximum of the Discovery Health Rate.
As a healthcare funder, we have a responsibility to our members to provide access to top quality healthcare, while ensuring the long-term sustainability of the scheme. We make decisions regarding the funding of medical procedures and services according to rigorous criteria to ensure that we meet both these objectives.
As discussed I confirmed that the claim was processed correctly based your chosen plan type and the Scheme rules.
I am sorry that I could not provide you with a different outcome to your query.
Kind regards
Jashvir
Thank you for your comment.
We fund for casualty claims from your Medical Savings Account (MSA), as long as you have money available to a maximum of the Discovery Health Rate.
As a healthcare funder, we have a responsibility to our members to provide access to top quality healthcare, while ensuring the long-term sustainability of the scheme. We make decisions regarding the funding of medical procedures and services according to rigorous criteria to ensure that we meet both these objectives.
As discussed I confirmed that the claim was processed correctly based your chosen plan type and the Scheme rules.
I am sorry that I could not provide you with a different outcome to your query.
Kind regards
Jashvir
Discovery Health's reply27 Mar 2015, 10:13
Official
Hello Alexanderjcun,
Thank you for your comment.
We fund for casualty claims from your Medical Savings Account (MSA), as long as you have money available to a maximum of the Discovery Health Rate.
As a healthcare funder, we have a responsibility to our members to provide access to top quality healthcare, while ensuring the long-term sustainability of the scheme. We make decisions regarding the funding of medical procedures and services according to rigorous criteria to ensure that we meet both these objectives.
As discussed I confirmed that the claim was processed correctly based your chosen plan type and the Scheme rules.
I am sorry that I could not provide you with a different outcome to your query.
Kind regards
Jashvir
Thank you for your comment.
We fund for casualty claims from your Medical Savings Account (MSA), as long as you have money available to a maximum of the Discovery Health Rate.
As a healthcare funder, we have a responsibility to our members to provide access to top quality healthcare, while ensuring the long-term sustainability of the scheme. We make decisions regarding the funding of medical procedures and services according to rigorous criteria to ensure that we meet both these objectives.
As discussed I confirmed that the claim was processed correctly based your chosen plan type and the Scheme rules.
I am sorry that I could not provide you with a different outcome to your query.
Kind regards
Jashvir