A
Anonymous

1 reviews | Active since Jan 2020

05 Feb 2020, 10:34

NOT PAYING CLAIMS TIMEOUSLY

I submitted an invoice for payment made in december and to date have sent the bill to discovery twice with no response on the payment.

This is not acceptable. I pay alot of money to guys every month and expect my claims to be paid timeously. I dont have time to be running after discovery to pay money that is rightfully due to me

0
Replies (2)
Discovery Health
Discovery Health's reply05 Feb 2020, 15:35
Official
Dear Cindy M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

 Regards
 Discovery Health Servicing Team
Discovery Health
Discovery Health's reply07 Feb 2020, 13:36
Official
Dear Cindy M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team