CV
Christiaan V
1 reviews | Active since Mar 2021
03 Aug 2021, 11:37
Not paying back MSA balance
I changed my plan on 29 April 2021 from Classic Delta Saver to a plan without an MSA. I was assured that the MSA balance owed to me would be paid after 4 months. It is now been 4 months and I can not get through to anyone when phoning and logging a query on the website is ignored. I also notice the balance has gone down for some reason? I'm really not happy with this as I could have put this money in a savings account and earned interest.
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Replies (2)
Discovery Health's replyOfficial
03 Aug 2021, 13:37Dear Christiaan V We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply03 Aug 2021, 13:37
Official
Dear Christiaan V We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
03 Aug 2021, 15:04Dear Christiaan V We’ve contacted you to discuss your concerns. Regards Discovery Health Servicing Team
Discovery Health's reply03 Aug 2021, 15:04
Official
Dear Christiaan V We’ve contacted you to discuss your concerns. Regards Discovery Health Servicing Team