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phil B

1 reviews | Active since Mar 2015

13 Feb 2017, 15:06

not my favorite medical aid

<p>discovery health advertise as everybodies favourite medical aid they are certainly not mine, my wife needs a urinary scope as recommended by the urologist, she has been told there is a co payment of R3600 for the procedure, we have phoned other urologists and all do it in hospital and under anaesetic and all charge the same, this medical procedure is needed because of repeat urinary problems so why the surcharge when I am suppose to have the "favorite medical aid "and what happens if you cannot afford the procedure? My wife gets no sense when she phones them</p>

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Replies (2)
Discovery Health
Discovery Health's reply13 Feb 2017, 15:40
Official

Dear phil53

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply15 Feb 2017, 10:38
Official

Dear phil53

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team