CB
Carla B

1 reviews | Active since Apr 2010

17 Oct 2025, 12:17

Not keeping up to their end of the deal

Personal health pathways is a joke. You spend money to complete actions only for them to not reward you. Endless wasted time chatting to call centre as no email address for complaints. Told to do 1. visit dentist 2. do mental wellbeing assessment 3. nominate primary gp. All 3 done. Balance still R0 even though showing as completed. Tickets logged with zero response. What a waste of time and money. Wont be falling for this again,

0
Replies (2)
Discovery Health
Discovery Health's reply17 Oct 2025, 13:02
Official
Dear Carla B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Oct 2025, 17:00
Official
Dear Carla B

We have been in touch with you to answer your comments. 

Regards 
Discovery Health Servicing Team